Scheduling & Cancellation Policy

Scheduling:

• All sessions must be booked in advance through the designated scheduling link.

• Availability is offered on a first-come, first-served basis. Priority scheduling is given to Advanced and Premium clients.

• Sessions must be scheduled at least 24 hours in advance.

Cancellations & Rescheduling:

• Clients must provide at least 24 hours’ notice to cancel or reschedule a session.

• Late cancellations (less than 24 hours) or missed sessions will be forfeited and cannot be refunded or rescheduled.

• If the coach cancels a session due to unforeseen circumstances, the session will be rescheduled at no additional cost.

No-Show Policy:

• Failure to attend a scheduled session without prior notice will result in the session being forfeited.

Refunds & Credits:

• Payments for sessions, packages, or memberships are non-refundable.

• Unused sessions within a package do not roll over into the following month unless otherwise agreed upon in writing.

Arrivals & Preparation:

• Athletes are expected to arrive on time, dressed appropriately, and ready to train.

• Late arrivals may result in shortened sessions to avoid overlap with other scheduled athletes.

Weather & Facility Closures (if applicable):

• In the event of unsafe weather conditions or facility closures, sessions will be rescheduled. Notification will be sent as soon as possible.